What seems new with Neos? Its offer is nothing else but a whole prevention and assistance smart home system coupled with a conventional home insurance (instead of the traditional insurance services for which the IoT systems are sold as additional packages).
In other terms, Neos focuses on prevention before damages management.
With its whole integrated services, as soon as an offer is subscribed, the start-up provides its new customer with the whole equipment free installation and the ability to manage real-time and fast diagnostic in case of incident notification (water leak, intrusion, etc.):
- issue confirmation by chat/phone (or call to a neighbour if the customer is not at home)
- emergency measure application
- automatic repair process launching when needed
Detected via C’est pas mon idée ! [French]