Ahold-Delhaize is experimenting ‘tap-and-go’ to develop a customer journey w/o cash register

Ahold-Delhaize teste le paiement sans caisseSince December in its Albert Heijn pilot store, the Dutch food retailer Ahold-Delhaize is experimenting a new way to manage payments without cash register:

  1. Customers have to register their bank details through a dedicated app;
  2. they use the an electronic shelf card they have been provided with to scan the product they want to buy and take this last;
  3. they have then 10 minutes to cancel their purchase before the transaction is effective.

The technology is planned to be deployed through the 76 shops by June. Smartphones should soon replace the connected card.

Detected via lineaires.com

Read the press release

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